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AirAsia and AirAsia X would like to encourage all guests travelling during the festive period of Hari Raya Aidilfitri to conduct self check-in and arrive at the airport earlier to clear all travel formalities and avoid the expected congestion due to the surge of passenger numbers travelling during this festivity period.
It is advisable for guests to arrive at the airport at least 3 hours prior to scheduled time of departure for AirAsia flights and at least 4 hours earlier for AirAsia X flights.
[pullquote align=”right”]Arrive at the airport at least 3 hours prior to respective flights. Use web, mobile or kiosk services to check-in your flight for a smoother journey. Print out boarding passes before arriving at the airport. Pre-book sufficient check-in baggage allowance and inflight meals to avoid disappointment.[/pullquote]
AirAsia would also like to remind guests that self-service options including Self Check-In and Self Bag Tag are fully operational at Kuala Lumpur – LCCT/klia2, Langkawi International Airport, Penang International Airport, Senai International Airport, Kuching International Airport, Kota Kinabalu International Airport, Sultan Abdul Halim Airport, Bintulu Airport, Sultan Ismail Petra Airport, Sultan Mahmud Airport, Labuan Airport, Miri Airport, Sandakan Airport, Sibu Airport and Tawau Airport. Guests are also strongly encouraged to conduct self-check-in via web, mobile or kiosk services for a smoother journey at the airport. Web, mobile and kiosk check-in services are available 14 days and up to 1 hour prior to departure for all AirAsia flights and up to 4 hours prior to departure for all AirAsia X flights.
For guests with baggage to check-in, Baggage Drop counters close 60 minutes before flight departure for all AirAsia and AirAsia X flights. As congestion is expected at the security scanning, baggage clearance and immigration checkpoints during this holiday season, it is advisable to complete baggage drop and proceed to the boarding gate as early as possible.
Guests with group booking, reduced mobility or with special needs are only allowed to check-in at the counter and should allocate more time to clear all travelling formalities. Rest assured, AirAsia’s ground staff will be available at the airport to assist all guests with their travelling needs and to ensure a pleasant journey for everyone throughout the Aidilfitri celebrations.
It is also recommended for guests to pre-book their meals online to ensure meals are served during their flights, as increased demand may result in insufficient meals available on the flights for on board purchases. Pre-book meals are available up to 24 hours before scheduled departure time via ‘Manage My Booking’ as well.
We would like to wish everyone a Selamat Hari Raya Aidilfitri and happy holidays ahead. Keep updated with AirAsia’s latest promotions and activities via Twitter (twitter.com/AirAsia) and Facebook
Each guest is only allowed ONE piece of cabin baggage AND 1 laptop bag OR 1 handbag onboard. The main cabin baggage must weigh not more than 7kg and must be within the 36cm (h) x 23cm (w) x 56cm (l) dimensions. All guests are encouraged to pre-book sufficient baggage weight for more savings. Log on to ‘Manage My Booking’ to add more baggage weight allocation at airasia.com up to 4 hours before the scheduled time of departure or through the AirAsia mobile app on iPhone and Android devices, as well as the mobile site mobile.airasia.com.
(facebook.com/AirAsia).
Aidilfitri at AirAsia :
246 AirAsia & AirAsia X flights will depart on Hari Raya Aidilfitri (flights from Malaysia only)
Over 270 pilots & 668 Malaysia based cabin crew on duty on 6th July 2016 (All flights from
all hubs in Malaysia only)
Over 600 ground staff on duty (per day) throughout the festive period (from 1st – 9th July
2016, all stations in Malaysia only)
An average of 48,566 daily guests expected to depart via Kuala Lumpur – LCCT/klia2
over the course of the festive period (from 1st – 9th July 2016)
Over the course of the festive period (from 1st – 9th July 2016) AirAsia and AirAsia X will have more than 6,000 cabin crew keeping the festive spirit going. They will be working hard to make the in- flight experience special for all AirAsia guests while keeping the Hari Raya traditions alive.
